Disposal of grievances : Jammu& Kashmir G.O Jammu and Kashmir Genera/ Administration Department Civil Secretariat, Jammu. Subject: Disposal of grievances. Circular No.48 -GAD of 2018 Dated : 12-12-2018 The Government is committed to the speedy disposal of the grievances as may be received by it through the Governor’s Grievance Cell, Governor’s Secretariat, Planning & Development […]
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Grievance
Grievance Analysis and System Reform
Grievance Analysis and System Reform A Grievance Analysis Study has been conducted in respect of top 40 grievance receiving Ministries/Departments/Organizations listed on CPGRAMS for identifying grievance prone area, their roots cause analysis and suggested systemic reforms for reducing such grievances. For the top 20 Ministries/Departments about 80 reforms have been suggested out of which 35 […]
Grievance Officer
Grievance officer As per guidelines issued by Department of Administrative Reforms & Public Grievances, each Ministry/Department/Public Sector Undertaking/Autonomous Organization is required to designate a full time Grievance Officer, known as Director of Public Grievances. The Director of Public Grievances shall be actively involved in the process of dealing with grievances. Every Wednesday of the week […]