Resolving of old pension cases

7thpcResolving of old pension cases

Ministries/Departments of the Government sanction pension/family pension as per Central Civil Services (Pension) Rules, 1972 and send pension papers through Pay and Accounts Office and Central Pension Accounting Office to the pension disbursing agency, which is generally a public sector bank. This department monitors grievances of retiring employees/pensioners through Centralised Pension Grievance Redress and Monitoring System (CPENGRAMS). The department rigorously monitors the grievances registered under CPENGRAMS. Various reports are generated and examined on the cases of delay/ pendency/non-payment. There is no grievance case, including that of lonely women, pending for over 10 years. There is no proposal under consideration for opening of Fast Track Unit of pension to resolve old and pending cases.

This was stated by the Minister of State in the Ministry of Personnel, Public Grievances and Pensions and Minister of State in the Prime Minister’s Office Dr. Jitendra Singh in a written reply to a question by Shri Anubhav Mohanty in the Rajya Sabha today.


1 Comment on "Resolving of old pension cases"

  1. Kalyan Kumar Ghosh | December 10, 2016 at 12:47 pm | Reply

    Mr Jitendra Singh MoS PMO in a written reply to Rajya Sabha question of Mr Anubhav Mohanty express that all is well with pensioners grievances, there is no case pending. But reality does not reflect that pensioner’s grievances are dealt fairly.
    Misinterpretation of DOPT order for my pension revision on MACP could not be resolved because the PAO, GSI, Lucknow does not allow it. Though his decision has no support from his superior authorities like Controller of Accounts, GSI, CHq and Chief Controller of Accounts, M/o Mines. GSI and PAO do not want to get clarification from DOPT. DOPT has requested Hon’ble Minister, M/o Mines to resolve my grievance soon and if there is any doubt then it can be resolved through clarification from DOPT. Four years of waiting, 16 registered and score of interventions from PMO, DOPPW, CGA, DOPT and etc have failed to resolve this issue. Now 17th grievance is registered on the basis of my representation to Hon’ble P.M.

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